Join US AT
Balance the Future
October 3-4, 2023
Experience Zoomtopia, our incredible, award-winning event
Discover new ways to improve collaboration, make more impactful decisions, and deepen customer relationships at Zoomtopia, our incredible, award-winning event. You’re in for the most exciting, interactive, and inspiring event of the year, for decision-makers across industries!
- Get an exclusive look into the latest innovations shaping the future of work and the workplace.
- Discover how to leverage AI to create a more efficient and flexible work environment.
- Learn from industry thought-leaders about the tech trends that matter to you.
Pricing
Choose Your Experience
We can’t wait to see you in-person at the San Jose Convention Center or virtually from your favorite spot!
Zoomtopia Full Conference Pass
$1495
- 2-day access to onsite experiences
- Exclusive ½ day cohort events for Healthcare and Education
- 1:1 meeting opportunities
- Solution Expo, Breakout sessions, including Hands-On Labs, and Celebration of Happiness Concert
- Access to dynamic peer-to-peer Roundtables
- Premium access to collaborate with Zoom Leaders
- Access to Zoom’s partner ecosystem
Zoomtopia & Partner Connect Pass
$1495
*Special Note for Zoom Partners: attend Zoomtopia in San Jose to have your registration fee automatically reimbursed. Please note, reimbursements are exclusive to Zoom Partner contacts who attend the live event in San Jose and will be processed within 10 working days post-event.
Please use your company email address to ensure we can recognize you as a Zoom Partner.
- Access Zoomtopia and Partner Connect, all in one single pass for Zoom Partners.
- 2-day access to onsite experiences of Zoomtopia and Partner Connect
- In person: Zoomtopia and Partner Connect Announcements
- Vision, Innovation and Guest Keynotes
- Solution Expo, Breakout sessions, including Hands-On Labs, and Celebration of Happiness Concert
- One2One Partner Meetings and Executive Networking
- Partners Connect Reception & Awards Ceremony
Virtual Pass - Global
- Access to Vision, Innovation and Guest Keynotes
- Access to select streamed learning sessions
- Full access to on-demand content
- Invitation to Zoomtopia Deep-Dive webinar series
Zoomtopia & Partner
Connect Virtual Pass (Zoom Partners only)
- Access Zoomtopia and Partner Connect Virtual Experiences Complimentary
- Access to Vision, Innovation and Guest Keynotes
- Access to streamed Partner Keynote
- Access to select streamed learning sessions
- Full access to on-demand content
- Invitation to Zoomtopia Deep-Dive webinar series
Watch hits and highlights from 2022
Explore the electrifying and innovative world of Zoomtopia!
San Jose agenda at a glance
Take advantage of all day peer and expert networking both days!
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9:00am-10:30amVision & Innovation Keynote
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10:30am-6:30pmSolutions Expo
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12:00pm-5:00pmLearning & Breakout Sessions
Two breakout session tracks
Hands-On Lab
Topical Roundtables -
1:00pm-4:30pmEducation Connect
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2:00pm-4:30pmEcosystem Connect
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All DayPeer & Expert Networking
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5:00pm-6:30pmHappy Hour in Solutions Expo
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9:00am-3:00pmSolutions Expo
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11:00am-4:30pmLearning & Breakout Sessions
Two breakout session tracks
Hands-On Lab
Topical Roundtables -
11:30am-3:10pmHealthcare Connect
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All DayPeer & Expert Networking
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3:15pm-4:00pmClosing Keynote
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4:30pm-6:30pmHappy Hour on Plaza
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7:00pm-9:00pmCelebration of Happiness Concert
To view the in-person and Americas virtual agenda along with sessions, click here
Session Tracks
Knowledge you can use today
The future of work holds boundless opportunities.
- Our transformative sessions and tracks will ignite a powerful spark, fueling education, connection, and inspiration.
- Discover actionable insights on the most pressing topics of today and tomorrow, as we unlock innovative ways AI is reshaping the future of work.
- Immerse yourself in interactive hands-on labs and technical sessions, where ideas and solutions come alive.
- Embark on a journey to explore the cutting-edge technology of tomorrow.
- Engage in dynamic conversations with your peers through intimate roundtables where knowledge flows freely.
- Witness captivating demos and participate in thought-provoking discussions that shape the future.
No matter your interests, we have rich offerings tailored just for you.
Enabling Exceptional Employee Experiences
Creating Flexible Work Models with Zoom at the Core
This track will provide insights, best practices and recommendations on how Zoom is helping customers globally to implement Future of Work strategies that empower their employees, energize their teams and create truly collaborative office environments.
Creating Differentiated Customer Experiences
Helping you create delightful customer experiences across the buyer’s journey
Attend this track to understand how to use Zoom CX (Customer Experience) innovations to create more dynamic, seamless and intelligent experiences that help to increase engagement, build loyalty and drive satisfaction for your customers.
CONNECT
New To Zoomtopia
Join us along with your peers for one of our half day programs curated for educators, medical professionals or technology investment decsion-makers. We’ll kickoff with a program keynote, specialized sessions, followed by networking with your peers and Zoom experts.
Education Connect
Tuesday, October 3rd, 1pm-4:30pm
Connect with education peers, partners, and Zoom experts. Share our education vision, use cases, roadmap, and innovations in a fun-filled afternoon! Gain insights, best practices, and celebrate together.
You can look forward to sessions like:
- AI opportunities and challenges in K-12 and higher education
- 24/7 support systems: Enhancing student satisfaction and experience
- The Luminosity Lab: Where students are changing the world through innovation
- Zoom One for education
- Product news and roadmap for education
Healthcare Connect
Wednesday, October 4th, 11:30am-3:10pm
Immerse yourself in the world of clinical care alongside healthcare peers. Delve into patient experience, engagement, and outcomes, making it a truly enriching and transformative afternoon event.
You can look forward to sessions like:
- The collaborative healthcare ecosystem: A vision for the future
- Voice of the patient: How better engagement leads to better care
- Innovative use cases in healthcare using partner apps and integrations
- Adventures in AI: Zoom for healthcare product roadmap and beyond
Ecosystem Connect
Tuesday, October 3rd, 2pm-4:30pm
Listen to our Chief Ecosystem Officer’s vision for seamless workflows, native video experiences, and app development. Gain insights into key initiatives with leading tech providers.
You can look forward to sessions like:
- Developer Ecosystem vision: an integrated experience for building and using workflows between best-in-class apps and Zoom
- Zoom + AWS: facilitating an ecosystem of developer platforms and services that seamlessly work together to build for today’s AI-powered customer use cases
- Developer Platform roadmap: 12+ month look ahead at how we’re evolving the developer experience and enabling Zoom to become the central system of engagement for customers and developers
NETWORK
Deep dives with Zoom at The Pulse
Roundtables
Join us for interactive roundtables to engage in crucial conversations about the future of customer experiences and collaboration while networking with your peers and sharing use cases and strategies for success.
Hands-on Labs
Onsite attendees have access to technical labs that improve your understanding of the Zoom platform through step-by-step, hands-on experiences. Each lab will be led by a group of Zoom experts who will guide you through the pre-designed scenarios and answer your questions along the way.
Learn More
The Core
AI
Through in-depth discussions with Zoom AI product, technology and innovation experts, learn more about Zoom’s AI vision and strategy and understand how AI will transform the way you and your teams connect, collaborate, communicate.
Customer Experience
Come see firsthand how Zoom Customer Experience solutions including Zoom Contact Center, Virtual Agent, Workforce Engagement Management and Zoom Events are helping to drive personalized, intelligence-based engagement that extend customer reach, build brand loyalty and increase satisfaction levels.
Employee Experience
Join us in the Expo Hub to see live demonstrations of how the Zoom unified, intelligent platform — Zoom Meetings, Team Chat, Zoom Phone, Zoom Spaces and more — is helping individuals and teams to be more engaged, more inclusive and more productive.
Closing Keynote
A Conversation With
Charlie Munger
Charlie Munger is an American investor, businessman, and philanthropist. He is vice chairman of Berkshire Hathaway, the conglomerate controlled by Warren Buffett. As Buffett’s closest business partner and “right-hand man” for over five decades, Munger has been instrumental in the growth of Berkshire into a giant diversified holding company with a market capitalization of almost $800 billion (as of September 12, 2023) and subsidiaries operating in insurance, freight rail transportation, energy generation/distribution, manufacturing, and retail.
Speakers
Hear from transformative leaders about emerging trends and innovations
Check back for additional speakers coming soon!
Eric S. Yuan
Founder & Chief Executive Officer
Zoom
Smita Harshim
Chief Product Officer
Zoom
Brendan Ittelson
Chief Ecosystem Officer
Zoom
Graeme Geddes
Chief Sales and Growth Officer
Zoom
Kelly Steckelberg
Chief Financial Officer
Zoom
Gary J. Sorrentino
Global Chief Information Officer
Zoom
Joseph Chong
Head of Product, Solutions, and Industry Marketing
Zoom
Megan Bell
Organizational Transformation Analyst
Werner Enterprises
Cari Dick
Senior Solutions Marketing Manager
Zoom
Joe Fahs
Sr. Director of IT & Facilities
Kapor Center
Kentis Gopalla
Head of CX Product Ecosystem
Zoom
Rudra Hiralall
Executive Director Workplace Technology Services
Mount Sinai Health System
Roxann Clausen
Director of PMO
Buckle
Andrew Lindley
Chief Information Officer
Vensure Employer Solutions
Matthew Gunkel
CIO
California public research university
Zeus Kerravala
Founder and Principal Analyst
ZK Research
Darcy Piette
Director
Kohl's Corporation
Mark Naufel
Executive Director - Luminosity
Arizona State University
Matt Strain
Founder
The Prompt
Julie Wolfe
Director, Global Revenue Enablement
Glassdoor
Richard Warner
Global Technical Sales Architect
Zoom
Chris Shugrue
Head of Collaboration Technology & Strategy
MassMutual
Brandon Knight
Global Head of ZCX Channel & Ecosystem
Zoom
Sidney Fein
Director, Technology - Strategic Platforms & Innovation
Beam Living
Thomas Neddo
Manager IT Unified Communications
Valmont Industries, Inc.
Dave Hawley
Network Services Manager
Werner Enterprises
Linda Branagan, PhD
Director, Telehealth Programs
UCSF Health
Vern Fernandez
Senior Manager, Contact Center Alliances
Jabra
Jason Averbook
Senior Partner and Global Leader of Digital HR Strategy
Mercer | Leapgen
J.P. Dundas
Poly Personal Solutions 4P Leader, Americas
HP
Necole Jackson-DeJoie
Global Executive Director and Product Portfolio Lead
Boston Consulting Group
Ben Rapin
Associate Vice President for Information Technology and Chief Technology Officer
Grand Valley State University
Ryan Atwood
Chief Commercial Officer
Engooden Health
Rachel Beach
IT Manger
Synopsys, Inc
Nia Celestin
Head of Marketing
DTEN
Talbert Herndon
Lead Software Engineer
Luminosity Lab
Irwin Lazar
President and Principal Analyst
Metrigy
Beth Schultz
VP of Research & Principal Analyst
Metrigy
Caleb Schleder
Sr. Manager Product Support
Precision Planting
David Strickland
Telehealth Industry Expert
Not-for-profit Healthcare System
Gurpreet (GP) Singh
VP, Interoperability Solutions
ELLKAY
Tobin Brockett
Sr Dir IT Infrastructure
Barracuda Networks
Neil Boland
SVP Technology and CISO
Major League Baseball
Sergio Dammroze
IT Director of Collaborative Solutions
Flex
Mary Kay Tisch
Senior Director Business Technology
HubSpot
Eugene Pitts
Executive Director – Enterprise Voice & Video
JP Morgan Chase & Co.
Maceo Owens
Founder & ERG Program Developer
The ERG Movement
Amanda-Rae Barboza Barela, M.Ed
Business Resource Group Program Specialist
Salesforce
Inder Kohli
Chief Information Officer
Englewood Health
Music & Entertainment
Experience electrifying live music at Zoomtopia’s epic Celebration of Happiness!
The multitalented CHRIS “LUDACRIS” BRIDGES will take the stage for an unforgettable night! As a recording artist, he has sold more than 24 million albums worldwide, thanks to the blockbuster success of such singles as “Stand Up”, “Get Back”, “Southern Hospitality”, “Number One Spot”, and “Money Maker”.
Thank you to our sponsors
Don’t miss out...
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